Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking once your order ships.
Delivery Time
Estimated delivery within the United States is 5–10 business days after processing. International delivery typically takes 10–21 business days depending on destination and customs.
Shipping Rates
- US standard shipping: $5.95
- Free US shipping on orders over $50
- International: calculated at checkout
Order Tracking
Once shipped, you'll receive a tracking number via email. Allow 24–48 hours for tracking information to update.
International Orders
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Lost or Stolen Packages
NOVENTRA LLC is not responsible for packages lost or stolen after delivery confirmation. Please contact your local carrier to file a claim.
Address Errors
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Questions? Contact us at contact@noventraglow.com.